Draft — needs legal review before launch. The practices described below match what the platform actually does today. Items in square brackets must be completed, and the document reviewed by counsel, before this is relied on publicly. Remove this notice at that point.

Privacy Policy

Last updated: [date] • Operated by [legal entity name], [registered address]

In short

CallsEnroll Careers is a hiring marketplace. Agents publish a professional profile so employers can find them; employers publish roles so agents can apply. We collect what is needed to do that, we do not sell personal information, and an agent's contact details are shared with an employer only when the agent applies to that employer's role or accepts their invitation.

What we collect

From insurance agents

Name, email address, phone number, city, state and ZIP code.
Your National Producer Number (NPN), resident state, the states you are licensed in, licence types and expiration date.
Professional history: roles, employers, dates, specialties and experience.
Your resume and profile photo, if you choose to upload them.
Preferences: work setting, employment type, expected pay, languages, availability.
Applications you submit, invitations you respond to, and messages you send.

From employers

Organization name and type, website, company size and year founded.
Recruiter name, work email and phone number.
Business address and published business contact details.
Roles you post, candidates you contact, and messages you send.

Automatically

Standard server log data, including IP address, from our hosting provider (Cloudflare).
Analytics, only if you agree when asked. Declining changes nothing about how the site works, and nothing analytics-related loads until you consent.

We do not collect Social Security numbers, financial account details, or background-check information.

What employers can see

This is the distinction that matters most, so we are specific about it. An agent profile is stored in two parts.

Visible to employers browsing talent: your name, professional role, city and state, licensed states, specialties, years of experience, work and employment preferences, languages, and availability.
Not visible until you share it: your street address, ZIP code, personal phone number, email address, NPN, licence expiration date, and resume. These are released to a specific employer at the moment you apply to one of their roles or accept their invitation — and to no one else.

This is enforced by access rules on our database, not only by what our interface chooses to display.

How we use it

To operate your account and show you your dashboard, matches and messages.
To match agents to roles. Matching is an automated calculation over the fields listed above; it ranks and surfaces opportunities but no hiring decision is made automatically, and every decision to interview, offer or reject is made by a person at the employer.
To review submitted licence details, and to investigate reports of fraud or abuse.
To send service messages about your account, applications and messages.
To keep the platform secure and to meet our legal obligations.

Who we share it with

Employers, as described in what employers can see.
Service providers who process data on our behalf: Google Firebase (authentication, database, file storage), Cloudflare (hosting), OpenAI (the in-app assistant — only the messages you type into it, never your profile), and [email/SMS provider].
Authorities, where we are legally required to, or to protect someone from harm.

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

How long we keep it

Your profile: while your account is open, and for [30] days after you delete it.
Applications, invitations and messages: [24] months after the last activity on them, so both sides have a record of a hiring conversation.
Resumes and licence documents: deleted when you remove them, or with your account.
Abuse reports and security logs: [24] months.

Your rights

Depending on where you live — including under the CCPA/CPRA in California and comparable laws in other states — you can ask us to:

Tell you what personal information we hold about you, and give you a copy.
Correct anything inaccurate.
Delete your account and the personal information we hold.
Stop sharing your contact details with a specific employer.
Opt out of analytics at any time.

Email [privacy@callsenroll.com] and we will respond within 45 days. We will not treat you differently for exercising any of these rights. You can also delete your account yourself from your account settings.

Security

Data is encrypted in transit. Access to contact details, resumes and licence documents is restricted by server-enforced rules to you, the employers you have shared with, and the CallsEnroll staff who review licences. No system is perfectly secure; if a breach affects you, we will notify you as required by law.

Children

The platform is for licensed insurance professionals and is not intended for anyone under 18. We do not knowingly collect information from children.

Changes

If we change this policy in a way that materially affects you, we will tell you by email or an in-app notice before it takes effect.

Contact

[privacy@callsenroll.com] • [legal entity name], [registered address]